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- │IS ELECTRONIC DATA INTERCHANGE IN YOUR FUTURE?│
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- OK, so you've just finished qualifying for the European
- market's ISO-9000 quality standards requirements.... You're
- up to speed now on bar-coding all your products to keep your
- domestic retailer customers happy.... What next?
-
- Electronic Data Exchange ("EDI") is the next hurdle your
- small business is likely to have to face, just to be able to
- deal with large customers. Pioneered by large companies
- like Wal-Mart, EDI is filtering down to smaller companies now.
-
- Briefly described, EDI is computer-to-computer exchange of
- business information (such as inventory data between retailers
- or wholesalers and their suppliers, in its classic form)
- between trading partners. It allows firms who do business
- on an ongoing basis with each other to eliminate the costly
- and time-wasting processes of generating and mailing paper
- documents that must then be re-keyed into the recipient's
- computer system. Transferring such information, which is
- in many cases very time-sensitive, by modem not only avoids
- mail delays and costs, but tends to sharply reduce the errors
- that can result from having to retype the information to
- input it into the computers of the receiving entity. (Some
- experts estimate that over 75% of the information printed
- from a vendor's computer has to be re-entered manually in
- the purchaser's computer, where EDI is not being used.)
-
- What allows EDI data swapping to work effectively is a number
- of "transaction sets" (designated X12) created by the American
- National Standards Institute (ANSI), for such common business
- documents as purchase orders and invoices. Using the X12
- transaction sets, and in most cases relying on third-party
- value added networks (VANs), it is now possible for otherwise
- incompatible computer systems to communicate seamlessly.
-
- The downside in this otherwise cheery picture is that many
- big vendors are requiring even the smallest suppliers to
- set up EDI links, if they want to do business with the large
- firms. In addition, more and more government agencies that
- contract with small businesses are requiring bidders to have
- EDI capability to be considered for government contracts,
- except for the very smallest dollar amounts. Thus, if you
- aren't up to speed on EDI, you may be out of contention for
- most government contracting purposes now or in the very near
- future, as well as being unable to deal with many commercial
- firms that require EDI.
-
- This trend is spreading rapidly across the country, so if
- your firm is a supplier to large customers, you may soon have
- to gear up your operation for EDI, or lose those customers.
- For most small suppliers, this will mean signing up with a
- VAN that can act as the intermediary between the supplier
- and its large customer. Relatively affordable EDI software
- packages are also available now that can make the transition
- to this way of doing business relatively painless.
-
- RECOMMENDATION: Do your homework and gear up for EDI now.
- Otherwise, you may be caught later in a tight situation when
- a major customer announces suddenly that it will henceforth
- require EDI links with all its suppliers. Many Small Business
- Administration offices are now offering seminars on how to go
- about setting up your firm on EDI. For assistance or to find
- out where you can attend a seminar on EDI, contact your local
- SBA office, SCORE chapter, or the nearest Small Business
- Development Center.